Gainsight Benchmarks
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Avg. ARR per CSM
- 25th-75th percentile
- Median
N=410
($ millions)
Graph
Table
N=410
| Avg. ARR per CSM | N | % of Organizations |
|---|---|---|
| $0M-$1M | 85 | 21% |
| $1M-$2M | 71 | 17% |
| $2M-$3M | 40 | 10% |
| $3M-$4M | 36 | 9% |
| $4M-$5M | 18 | 4% |
| $5M-$6M | 16 | 4% |
| $6M-$7M | 22 | 5% |
| $7M-$8M | 8 | 2% |
| $8M-$9M | 4 | 1% |
| $9M-$10M | 5 | 1% |
| $10M-$11M | 3 | 1% |
| $11M-$12M | 2 | 0% |
| $12M-$13M | 2 | 0% |
| $13M-$14M | 3 | 1% |
| $14M-$15M | 0 | 0% |
| $15M-$16M | 2 | 0% |
| $16M-$17M | 2 | 0% |
| $17M-$18M | 0 | 0% |
| $18M-$19M | 3 | 1% |
| $19M-$20M | 0 | 0% |
| >$20M | 20 | 5% |
N=410
Median
25th/75th Percentiles
Graph
Table
| Avg. ARR per CSM ($M) | ||||
|---|---|---|---|---|
| Avg. Contract Value | 25th Percentile | Median | 75th Percentile | N |
Median
25th/75th Percentiles
Graph
Table
| Avg. ARR per CSM ($M) | ||||
|---|---|---|---|---|
| ARR | 25th Percentile | Median | 75th Percentile | N |
Median
25th/75th Percentiles
Graph
Table
| NPS | ||||
|---|---|---|---|---|
| Avg. ARR per CSM | 25th Percentile | Median | 75th Percentile | N |
Median
25th/75th Percentiles
Graph
Table
| DAU-to-MAU | ||||
|---|---|---|---|---|
| Avg. ARR per CSM | 25th Percentile | Median | 75th Percentile | N |
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