Gainsight Benchmarks
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Avg. Accounts per CSM
- 25th-75th percentile
- Median
N=653
Graph
Table
N=653
| CSM Account Ratio | N | % of Organizations |
|---|---|---|
| 1-10 | 119 | 18% |
| 11-20 | 126 | 19% |
| 21-30 | 79 | 12% |
| 31-40 | 51 | 8% |
| 41-50 | 33 | 5% |
| 51-60 | 26 | 4% |
| 61-70 | 29 | 4% |
| 71-80 | 27 | 4% |
| 81-90 | 12 | 2% |
| 91-100 | 16 | 2% |
| 101-110 | 13 | 2% |
| 111-120 | 9 | 1% |
| 121-130 | 6 | 1% |
| 131-140 | 3 | 0% |
| 141-150 | 3 | 0% |
| 151-160 | 6 | 1% |
| 161-170 | 8 | 1% |
| 171-180 | 4 | 1% |
| 181-190 | 5 | 1% |
| 191-200 | 3 | 0% |
| >200 | 75 | 11% |
N=653
Median
25th/75th Percentiles
Graph
Table
| Avg. Accounts per CSM | ||||
|---|---|---|---|---|
| Avg. Contract Value | 25th Percentile | Median | 75th Percentile | N |
Median
25th/75th Percentiles
Graph
Table
| Avg. Accounts per CSM | ||||
|---|---|---|---|---|
| ARR | 25th Percentile | Median | 75th Percentile | N |
Median
25th/75th Percentiles
Graph
Table
| NPS | ||||
|---|---|---|---|---|
| Avg. Accounts per CSM | 25th Percentile | Median | 75th Percentile | N |
Median
25th/75th Percentiles
Graph
Table
| DAU-to-MAU Ratio | ||||
|---|---|---|---|---|
| Avg. Accounts per CSM | 25th Percentile | Median | 75th Percentile | N |
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